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Better face it – All management is crisis management Resilient organisations cope with the future’s challenges 5th International CIP Conference
June 8, 2018
in Madrid, Spain

We exchange and develop knowledge about the Complex Interactive Processes in the field of crisis, in theory and practice.



Annual Meeting

Thursday 7th of June, 2018

The day before the Conference, the Annual Meeting will be held for our Institute committees at the same location in Madrid. If you want to participate in the further development of the CIP Institute and its activities, contact us for more information.


Friday 8th of June, 2018

We provide a global platform for sharing knowledge, insights and experiences about handling crises. The conference is one of the activities built on that mission. The programme consists out of:

  • Lectures by our international keynote speakers
  • Interactive workshops organized by CIP members
    • The perfect crisis managenement. How do you get your Crisis management team up to speed? How to align them with your processes?
    • Ethical communication in crisis management
    • More workshops and workshop presenters tba.

Register now
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Our programme is subject to possible last minute changes.

Madrid keynote speakers


Dr. Colin Pilbeam

Leader at Cranfield University Safety and Accident Investigation Centre (UK)

Learning from crises: managing the change agenda

About the Talk

Organisational crises often generate “lessons to be learnt”. Unfortunately, this does not always occur. By examining the typical event sequence of crises it is possible to generate a framework for change identifying key success factors at each stage. Reasons for failure to change will also be discussed.

About the Speaker

Dr. Colin Pilbeam is a Principal Research Fellow at Cranfield University School of Management (UK). He holds doctorates in both Natural and Social Sciences, respectively from the University of Reading and the University of Bath. He has published a large number of articles and book chapters on risk and crisis management. His primary research interests lie in organizational design and the importance of organizational and individual networks. Taking a ‘network’ perspective, he is currently investigating safety leadership in service organizations sponsored by the Institute of Occupational Safety and Health (UK). Recently he co-edited with David Denyer the book “Managing Change in Extreme Contexts” (Routledge, 2015).

Christopher Ensey

Chief Operating Officer of Riot Blockchain (US)

Rethinking information security for the Modern Age. Data As a Sensor.

About the Talk

More information available soon, make sure you’re subscribed for news

About the Speaker

Over the last 20 years, Chris Ensey has established himself as a cybersecurity expert and strategic executive. In 2012, he joined Dunbar Armored to launch their cybersecurity services practice. As Chief Operating Officer, he led a team of security professionals delivering industry leading capabilities to detect and remediate cyber-attacks across the globe. Prior to Dunbar, he served as Director of Government Solutions at SafeNet, where he was responsible for business development and marketing for their extensive suite of encryption and authentication products. At IBM, Mr. Ensey served as Principal Security Strategist for their federal division. He architected cybersecurity solutions for large scale enterprise environments leveraging IBM's extensive technology and services portfolio. Ensey has also held technical roles at SAIC and BEA Systems. He serves as an advisor to numerous cybersecurity and blockchain companies and has a BS in Computer Engineering from Virginia Tech. He has been actively using crypto based currencies since the earliest days of bitcoin. His most recent blockchain work has centered on applying distributed ledger technologies to solve complex information security and privacy challenges.


Speaker from the Netherlands

To be announced soon. Make sure you’re subscribed for news

And You?

Your interactive workshop as essential part of the programme

More speakers to be announced!

At our conferences we want to give you the chance to tackle a crisis topic with a room full of experts. Submit your interactive workshop proposal now.

See our Madrid Call for Workshops for more information. (Note: New deadline for your proposal to be announced)



Conference fees

We offer different rates:

  • € 200 for admission to the conference as an eligible student
  • € 450 for conference admission + a new membership/membership renewal
  • € 450 for conference admission only

BCI members: thanks to our collaboration with the Business Continuity Institute we can offer Members of BCI a reduced fee: € 430 for conference admission + a new CIP membership/membership renewal.

Current members: you are a current member if you have already registered/renewed in 2018 as a Supporting Member and if you have paid your membership contribution (€ 50) for 2018. In that case you will be refunded € 50.

Students: our student rate is exclusively for full time students. To allow us to verify this condition, please register using your university e-mail address. We have a maximum of 10 slots available for students.

Supporting CIP Member

If you are not able to attend the Madrid conference, we invite you to the Supporting Membership, which includes CIP membership but not conference admission.

  • €50 Supporting Member

Your fee is an individual, personal membership contribution and not subject to VAT. For your payment transaction, we provide you with a payment notice on your request.

Practical information



City: Madrid, Spain
Venue to be announced soon


We are organizing a dinner after the Conference. Price for the dinner, including drinks, is €45 per person. Should you be interested to join, then please do a separate wire transfer payment to our account for the right amount.

Flying in

To be announced later

Staying over

To be announced later

About us


The CIP Institute is a non-profit organization that brings together scientists and practitioners from various disciplines in an inspiring and innovative platform to exchange and develop knowledge about the Complex and Interactive Processes (CIP) in the field of crisis. It was founded in 2013 and currently groups more than 40 members from nine countries worldwide.



The CIP Institute's mission and goals are

  • To develop, share and disseminate knowledge and best practices in the field of complex interactive processes.
  • To have a dramatic impact on the improvement of organizations and even communities.
  • To help create safer (business) environments and societies.
  • To have an impact on legislation.
  • To apply the CIP theoretical framework for practitioners and to introduce the concept of CIP in various work areas (e.g. Legal, Academia, Policy).

Founding members

All founding members are working in fields related to risk/crisis communication and/or management. CIP Institute successfully fulfils its aim to bring together members from various backgrounds, including academics, researchers, practitioners and consultants.

Join us

Don’t miss the opportunity to join our organization that is going to make the difference in future developments about risk and crisis. Become member to support our objectives, join our efforts, join the network and access member-only content.

Further involvement

Members who want to spend time and energy in co-creating the next steps of the CIP Institute and community are welcome to attend our events or develop specific initiatives. The next Annual Meeting will be held in the week of the 2018 Conference in Madrid.
If you think involvement in CIP Institute’s future suits your interests, please write to

Different backgrounds with respect to crisis

Our members are related to various aspects of crisis, be it preventive, corrective, or in terms of recovery.

Their areas of expertise include:

  • Risk Management
  • Risk Communication
  • Crisis Management
  • Crisis Communication
  • Business Continuity
  • Change management
  • Organizational behaviour
  • Organizational culture
  • Resilience
  • Reliability
  • Behavioural science
  • Social psychology
  • Mass psychology
  • Neuroscience

Founding Members


The persons below have participated in the foundation of the CIP Institute. They are also contributing to the further development of the Institute in our various Institute committees.

Name Position Affiliation Country
Luc Adriaenssens Luc Adriaenssens General Manager Belgian Pharmaceutical
Daniel Alonso Daniel Alonso Partner SD Group Spain
Dalila Antunes Dalila Antunes Environmental Psychologist Factor Social
Ricardo Arrabaça Ricardo Arrabaça Officer Navy Portugal
Ute Bock Ute Bock Risk Manager Fiat Chrysler Rimaco/FCA Switzerland
Bert Brugghemans Bert Brugghemans Fire Chief Antwerp Fire Service
Personal Blog
Luc Claessens Luc Claessens Coordinator Safe Schools City of Antwerp Belgium
Juan Manuel Domínguez Juan Manuel Domínguez Managing Partner SD Group Spain
Hugo Ketels Hugo Ketels Interim/Crisis General Manager Equity Care Partners Belgium
Mike Lauder Dr. Mike Lauder Director/Owner Alto42 United Kingdom
Hugo Marynissen Dr. Hugo Marynissen Managing Partner PM risk-crisis-change Belgium
José Palma-Oliveira Prof. Dr. José Palma-Oliveira Professor University of Lisbon Portugal
Stijn Pieters Stijn Pieters Managing Partner PM risk-crisis-change Belgium
Tim Van Achte Tim Van Achte Advisor PM risk-crisis-change Belgium
Anne-Marie van het Erve Anne-Marie van het Erve Managing Partner Inconnect The Netherlands
Frank Vergeer Frank Vergeer Managing Partner Inconnect The Netherlands
Jan Vervoort Jan Vervoort Business Continuity Manager V.V.M. De Lijn Belgium

Become a CIP Partner


CIP is looking for conference partners and partners for our various initiatives.
We will add more information about partnerships on this page soon.

For more information, please contact us by e-mail:

Propose a new initative


CIP Institute is about interacting. Our active community is about exchanging and developing knowledge. To disseminate, co-create and foster sharing are our main objectives. Therefore, please let us know if you have any suggestions or feedback on how we can improve.

If you want to see a specific topic covered in our activities, propose a webinar, be part of any of our projects or suggest something, don’t hesitate to let us know. We do our best to follow up all inquiries.

General inquiry

For questions, feedback and suggestions, please e-mail us. Be as detailed and thorough as you can. All questions will be answered by our Host Team.

Send your e-mail to

New initiative

If you want to propose a new initiative to be set up within in our community, please let us know. We are curious to hear from you why you want us to launch the initiative and how it will contribute to CIP Institute’s mission. We appreciate all your ideas, so please e-mail us any idea for a new initiative you might have as a member, non member or as an interested party. All initiative suggestions will be answered by our Host Team.

Please apply the following structure to your brief proposal:

  • Title
    Please summarize your initiative in a few words.
  • Description
    Formulate the initiative idea in a concise way to facilitate the response from the Host Team.
  • Expectations from CIP
    Indicate how CIP Institute can contribute to the initiative. The more explicit, the better to understand what do you expect from us.

Send your e-mail to



Complex Interactive Processes (CIP) Institute vzw is a non profit association

Address: K. M. Hendrikaplein 57
9000 Ghent, Belgium

Company n°: BE 0553 488 532
IBAN: BE87 0688 9978 8494 (BIC: GKCCBEBB)
Bank where account is held: Belfius Regio Zuid-Gent / Business Center - Koning Albertlaan 142 - 9000 Gent - Belgium

For more information, please contact us by e-mail:
› To propose an initiative see this page
› For information on becoming a partner this page
› For information on becoming member this page