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Managing Crisis Today Insights on dealing with complexity4th International CIP Conference
June 16, 2017
in Lisboa, Portugal

We exchange and develop knowledge about the Complex Interactive Processes in the field of crisis, in theory and practice.



Now available: Full Conference Programme

Morning from 9.30 am
Discussion Welcome and introduction of the day

Hugo Marynissen
President of CIP Institute
Discussion Welcome

University of Lisbon

Keynote Radical connections: Rethinking cumulative radicalization from tree to rhizome.

Christophe Busch
Director General at Kazerne Dossin (Belgium)
Discussion Introduction of workshops


  • How can we better communicate risk by applying systems science to create a more integrated system for medicines?
    Dr. Brian Edwards (Pharmacovigilance & Drug Safety, United Kingdom)
  • Environmental fast response teams - identifying problems and challenges. Scope, competence, and interdependencies of environmental fast response teams
    Dalila Antunes (Factor Social, Portugal)
  • Normal Chaos: a catalytic framework for theorizing crisis & the differences between the 'Perfect World' and the 'Normal Chaos' paradigm. An illustration based on a real case in firefighting.
    Dr. Mike Lauder (Alto42 Ltd., United Kingdom) & Dr. Hugo Marynissen (Antwerp Management School, Belgium)
These workshops were selected from our Call for Workshops. They are divided in three tracks of two workshops each. More information
Lunch at 12.45 pm
including General Assembly
Afternoon until 5.15 pm
Discussion “Bubble of Knowledge” project

Discussion and member mapping by the “BoK” team

BoK Team, CIP Institute
Discussion Introduction of workshops


  • White heroin warning campaign Amsterdam - targeting a hard to reach international audience.
    Tom Compaijen (Compaijen C&C, The Netherlands)
  • A debate on Seveso Directive – a national or European safety issue?
    Isabel Abreu dos Santos (Gê, environmental, risk communication and management lda, Portugal)
  • What fire departments can learn from ants.
    Pieter Maes (Firefighter – EMT – Instructor Brussels Fire Department, Belgium)
These workshops were selected from our Call for Workshops. They are divided in three tracks of two workshops each. More information

Keynote Evidence based policy making in Europe - Consequences of Brexit

Prof. Ragnar Löfstedt
Prof. Risk Management at King's College London, Director of King's Centre for Risk Management (United Kingdom)
Discussion Closing arguments & next steps

Juan Manuel Domínguez
Chief Executive, CIP Institute
Dinner at 7 pm (facultatively)

Annual Meeting

Thursday 15th of June, 2017

The day before the Conference, the Annual Meeting will be held for our Institute committees at the same location in Lisbon. If you want to participate in the further development of the CIP Institute and its activities, contact us for more information.


Friday 16th of June, 2017

We provide a global platform for sharing knowledge, insights and experiences about handling crises. The conference is one of the activities built on that mission. The programme consists out of:

Register now to join us
Our programme is subject to possible last minute changes

Download PDF programme

Main keynote speakers


Prof. Ragnar Löfstedt

Director, King’s Centre for Risk Management (UK)

Evidence based policy making in Europe: Consequences of Brexit.
More information about this keynote to be announced later. Make sure you are subscribed for news

Learn more about Professor Ragnar Löfstedt

Christophe Busch

Director General at Kazerne Dossin (Belgium)

Radical connections: Rethinking cumulative radicalization from tree to rhizome.

About the Keynote

In theoretical modeling collective violence - like mass murder, genocide, terrorism - we see a gradual shift from mono-causal theories to patterns and typologies, to the recent processual approaches. In analyzing the complex interplay of (f)actors that lead to cumulative radicalization it becomes clear that the needed approach to combat violent extremism will be a multi-agency one. This lecture models collective violence as a living complex adaptive system with many entrances and exits (rhizome) and advances some essential rules to focus on.

About the Speaker

Christophe Busch is the general director of Kazerne Dossin: memorial, museum and expert center on Holocaust and Human Rights and the founder-connector of UFUNGU: network on radicalization & polarization in Belgium. He holds a master in Criminology (University of Ghent) and a master in Holocaust and Genocide studies (University of Amsterdam) and is currently finalizing his PhD research (UvA) on the complexity of collective violence.
The last years he is mainly engaged in the field of terrorism studies (university of Saint Andrews) and focusses with the UFUNGU network of professionals on the emergence of deradicalization/ disengagement and depolarization initiatives. He gives several lectures on the topics of collective violence, human rights, perpetrator behavior, radicalization, derad programs and risk taxation/management for officials within security and correctional departments.
He’s the chairman of the expert group on radicalization within the Flemish departments of education and welfare.
View extended biography and publications (PDF)


Your interactive workshop as essential part of the programme

More speakers to be announced!
At our conferences we want to give you the chance to tackle a crisis topic with a room full of experts. Submit your interactive workshop proposal now.
See our Call for Workshops for more information. (Note: Deadline for your proposal: 28 March 2017)



Conference fees

We offer different rates, according to your desire and membership status:

  • € 150 for admission to the conference as an eligible student
  • € 300 for admission to the conference if you are member*
  • € 350 for admission to the conference + new membership/membership renewal
  • € 400 for admission to the conference only

* Notice: you are member if you have already registered/renewed in 2017 as a Supporting Member

Our student rate is exclusively for full time students. To allow us to verify this condition, please register using your university e-mail address. We have a maximum of 10 slots available for students.

Multiconference Pack (MCP)

The Multi Conference Pack is a special rate for participants who register for both the CIP Conference and the SRA-E conference (Society for Risk Analysis - Europe) in Lisbon on June 19-21, 2017.

When combining these two conferences, participants get a discount on both conference fees. For the CIP Conference part, the discounted fee, including a CIP membership, is €300 (which equals to a €50 discount).

Participants that select the MCP option should provide us with their proof of registration of the SRA-E conference. If this information is not provided before the conference, the difference between the MCP fee and the normal fee must be paid on-site.

Supporting CIP Member

If you are not able to attend the Lisbon conference, we invite you to the Supporting Membership, which includes CIP membership but not conference admission.

  • €50 Supporting Member

Your fee is an individual, personal membership contribution and not subject to VAT. For your payment transaction, we provide you with a payment notice on your request.

Practical information



University of Lisbon – Faculdade de Psicologia
Alameda da Universidade
1649-013 Lisboa


We are organizing a dinner after the Conference. Price for the dinner, including drinks, is €45 per person. Should you be interested to join, then please do a separate wire transfer payment to our account for the right amount.

Flying in

We are pleased to announce the Portugese airline TAP as our official carrier, offering our conference participants a reduction on their TAP flights. See below for more information.

Staying over

Since June is a month of festivities in Lisbon, we advise you not to wait too long before booking your room. Why not combining the conference with a visit of Lisbon!

We reserved a limited number of rooms in Hotel **** 3K Europa at the Av. Da Republica 93, Avenidas Novas. Prices: Single room €90 - Double room €100 - breakfast and VAT included, tourist tax and additional 10 euro administration fee not included.

Please contact our local travel agent BY TRAVEL SETÚBAL (direct e-mail: francisco.daniel@bytravel.pt) for booking and further information. Please use ‘CIP 2017 Conference’ in your reference.

Official Carrier


TAP offers a 10% (Economy class) or 20% (Business class) discount on your flights.
Use our congress code IT17TPCG71 when booking.

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University of Lisbon – Faculdade de Psicologia

This year's conference will be held at
University of Lisbon – Faculdade de Psicologia

Alameda da Universidade
1649-013 Lisboa


More information

About us


The CIP Institute is a non-profit organization that brings together scientists and practitioners from various disciplines in an inspiring and innovative platform to exchange and develop knowledge about the Complex and Interactive Processes (CIP) in the field of crisis. It was founded in 2013 and currently groups more than 50 members from nine countries worldwide.



The CIP Institute's mission and goals are

  • To develop, share and disseminate knowledge and best practices in the field of complex interactive processes.
  • To have a dramatic impact on the improvement of organizations and even communities.
  • To help create safer (business) environments and societies.
  • To have an impact on legislation.
  • To apply the CIP theoretical framework for practitioners and to introduce the concept of CIP in various work areas (e.g. Legal, Academia, Policy).

Founding members

All founding members are working in fields related to risk/crisis communication and/or management. CIP Institute successfully fulfils its aim to bring together members from various backgrounds, including academics, researchers, practitioners and consultants.

Join us

Don’t miss the opportunity to join our organization that is going to make the difference in future developments about risk and crisis. Become member to support our objectives, join our efforts, join the network and access member-only content.

Further involvement

Members who want to spend time and energy in co-creating the next steps of the CIP Institute and community are welcome to attend our events or develop specific initiatives. The next Annual Meeting will be held in the week of the 2017 Conference in Lisbon.
If you think involvement in CIP Institute’s future suits your interests, please write to

Different backgrounds with respect to crisis

Our members are related to various aspects of crisis, be it preventive, corrective, or in terms of recovery.

Their areas of expertise include:

  • Risk Management
  • Risk Communication
  • Crisis Management
  • Crisis Communication
  • Business Continuity
  • Change management
  • Organizational behaviour
  • Organizational culture
  • Resilience
  • Reliability
  • Behavioural science
  • Social psychology
  • Mass psychology
  • Neuroscience

Founding Members


The persons below have participated in the foundation of the CIP Institute. They are also contributing to the further development of the Institute in our various Institute committees.

Name Position Affiliation Country
Luc Adriaenssens Luc Adriaenssens General Manager Belgian Pharmaceutical
Daniel Alonso Daniel Alonso Partner SD Group Spain
Dalila Antunes Dalila Antunes Environmental Psychologist Factor Social
Ricardo Arrabaça Ricardo Arrabaça Officer Navy Portugal
Ute Bock Ute Bock Risk Manager Fiat Chrysler Rimaco/FCA Switzerland
Bert Brugghemans Bert Brugghemans Fire Chief Antwerp Fire Service
Personal Blog
Luc Claessens Luc Claessens Coordinator Safe Schools City of Antwerp Belgium
Juan Manuel Domínguez Juan Manuel Domínguez Managing Partner SD Group Spain
Hugo Ketels Hugo Ketels Interim/Crisis General Manager Equity Care Partners Belgium
Mike Lauder Dr. Mike Lauder Director/Owner Alto42 United Kingdom
Hugo Marynissen Dr. Hugo Marynissen Managing Partner PM risk-crisis-change Belgium
José Palma-Oliveira Prof. Dr. José Palma-Oliveira Professor University of Lisbon Portugal
Stijn Pieters Stijn Pieters Managing Partner PM risk-crisis-change Belgium
Tim Van Achte Tim Van Achte Advisor PM risk-crisis-change Belgium
Anne-Marie van het Erve Anne-Marie van het Erve Managing Partner Inconnect The Netherlands
Frank Vergeer Frank Vergeer Managing Partner Inconnect The Netherlands
Jan Vervoort Jan Vervoort Business Continuity Manager V.V.M. De Lijn Belgium

Become a CIP Partner


CIP is looking for conference partners and partners for our various initiatives.
We will add more information about partnerships on this page soon.

For more information, please contact us by e-mail:

Propose a new initative


CIP Institute is about interacting. Our active community is about exchanging and developing knowledge. To disseminate, co-create and foster sharing are our main objectives. Therefore, please let us know if you have any suggestions or feedback on how we can improve.

If you want to see a specific topic covered in our activities, propose a webinar, be part of any of our projects or suggest something, don’t hesitate to let us know. We do our best to follow up all inquiries.

General inquiry

For questions, feedback and suggestions, please e-mail us. Be as detailed and thorough as you can. All questions will be answered by our Host Team.

Send your e-mail to

New initiative

If you want to propose a new initiative to be set up within in our community, please let us know. We are curious to hear from you why you want us to launch the initiative and how it will contribute to CIP Institute’s mission. We appreciate all your ideas, so please e-mail us any idea for a new initiative you might have as a member, non member or as an interested party. All initiative suggestions will be answered by our Host Team.

Please apply the following structure to your brief proposal:

  • Title
    Please summarize your initiative in a few words.
  • Description
    Formulate the initiative idea in a concise way to facilitate the response from the Host Team.
  • Expectations from CIP
    Indicate how CIP Institute can contribute to the initiative. The more explicit, the better to understand what do you expect from us.

Send your e-mail to



Complex Interactive Processes (CIP) Institute vzw is a non profit association

Address: K. M. Hendrikaplein 57
9000 Ghent, Belgium

Company n°: BE 0553 488 532
IBAN: BE87 0688 9978 8494 (BIC: GKCCBEBB)
Bank where account is held: Belfius Regio Zuid-Gent / Business Center - Koning Albertlaan 142 - 9000 Gent - Belgium

For more information, please contact us by e-mail:
› To propose an initiative see this page
› For information on becoming a partner this page
› For information on becoming member this page